Thinking about this statement leads you to the very foundations of why a
team works effectively together versus one that works
ineffectively. Essentially there is not such a
difference between the two extremes. One team can share identical
membership, goals, resources, and environment as another team and yet
the first fails to function, making poor decisions and progress.
So where does the difference lie?The difference lies in the
"I" in the team.
This means the difference lies with
every individual and their relationship within the team.
Am I
involved? Am I heard? Do I help? Do I have a role or
place? Do I know what I am supposed to be doing? Can I be myself and do I have space to be? Am I
accepted?
In other words, the inter-relation of each individual to
the rest of the team, as well as of the rest of the team to each
individual. As a member of a group, have you ever thought about these questions
yourself? This critical relationship is a major determinant to the effectiveness
and productivity of any team, as well as the level of satisfaction of
its members. It is also most often the issue causing the greatest
workplace- related stress.
The relationship between 'I' - as an
individual - and 'We' - working in a team - enters and moves through a number
of interesting phases, from the birth of the team until that team starts
to
become highly productive.
From We... to I... to We again
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Think about when you first became introduced to a new group, and the
thoughts and priorities foremost in your mind. Most people are
pretty nervous and unsettled: everything and everyone is new to
them. Unfamiliar. Uncertain. This produces some
anxieties and fears, most of which are kept hidden and managed by
exercising friendly "neutral" behaviours and manners. Those which
we have learned and can rely on to get us through our lives, and provide
us a level of acceptance from others and inclusion in a group. For
some, it can be joking around. For others, finding commonalities
and interests. For still others, it can be doing something to help.
This is us all presenting an 'I' that demonstrates a desire to be
included and integrated as quickly as possible. In other words, an
'I' that desires to be included with the 'We'. Newly formed teams
often show these ritual behaviours, and use laughter as an important
communication symbol for "we are together as one". |
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After some time working together however, the joking around tends to
run out of steam, and individuals start to acknowledge and account for
some real differences that exist between themselves. The 'I' develops
a desire to express itself more and more over the 'We', judging others by their own
actions and behaviours.
What I think and do is more important than
before, because now I see and understand more about the team I am part
of. I am more prepared to say what I feel and to establish my
differences. My ideas and decisions have more importance and
relevance, and at the same time I find other's more difficult to
consider and accept.
This is a healthy and natural cycle for an
individual and essential for the long-term strength of any team, as the
qualities and preferences of each member are realised and accounted for. |
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| But if these reactions are not be managed carefully and properly, a team can
find itself locked in an internal struggle that may eventually seriously
disrupt its overall productivity. This is because the energy and focus of
the team members gets side-lined by issues over the 'I' that are too tough to resolve. Members can
opt to cease communications with
others, or even recruit support from within the team to usurp balance. Many teams do not survive this situation, and in many
cases members quit and exit the team, losing valuable resources and
knowledge. |
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Yet if this situation is managed well,
'I' finds its place
within the 'We' of the team again, and as a result the team reaches new
heights of productivity and performance. By allowing each
individual a place, role and right within the structure of the team, so
develops each individual's qualities as a key resource to the team.
'I' no longer have to demonstrate my individual-ness and difference
because the others acknowledge me and recognise my usefulness to
achieving results.
'I'
grows and embraces 'We'. |
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| Just how a team manages this delicate
relationship between 'I' and 'We' is the grounding for team- building
programs. By providing safe situations to apply themselves to an
activity, members have an unique opportunity to consider the reactions
and decisions of both themselves and others, as well as learn new more
constructive behaviours. |
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| Bushlab recognises the importance of
introducing an awareness of each 'I' in the team, and provides vivid
opportunities to manage this awareness towards a stronger establishment
of the 'We' in the team. In a conducive environment, the art of building a team of 'I's to 'We the team' is
achieved with resounding improvements back at the workplace.
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